Snackbox.ae strives to deliver only the best quality snacks for all customers. If you have received a damaged or defective product, please contact us at firstname.lastname@example.org.
Replacement of items shall be upon the approval of the snackbox.me. We only replace items that are damaged, defective, or wrong, to the extent of which it is determined to be the fault of the supplier.
Cancellation of order is not allowed once checkout has been done, and payment has been made.
We currently deliver to these locations: Dubai, Abu Dhabi, Sharjah, Ras Al Khaimah, and Ajman.
Delivery charges vary per Emirate. See below:
AED10: Orders worth AED50 – AED199 in Dubai
AED20: Orders worth AED50 – AED199 in Abu Dhabi, Sharjah, RAK, Ajman
FREE DELIVERY for orders above AED200
Delivery schedule is within 1-3 working days for orders in Dubai; and by schedule for orders in Abu Dhabi, Sharjah, RAK, and Ajman.
Please keep us up to date with any changes that might affect our ability to deliver to you. If we cannot access your building because of changes that we have not been notified of, we reserve the right to charge you for unsuccessful delivery.
It is agreed that anyone at the delivery address is entitled to accept delivery.
Upon receiving the box, it is the customers’ duty to make sure that boxes are stored in a dry place with maximum room temperature of 25°C, especially if there are chocolates included in the order.
Food Allergen Warning
Our products are produced and packed in a facility that handles: peanuts, tree nuts, milk, soya, eggs, cereals containing gluten, celery, sesame seeds, fish, lupin, crustaceans, molluscs, and Sulphur Dioxide.